FAQ

Understanding the Methodology

How reliable is an AI-generated overview?

Short answer: It's systematic and thorough, but not perfect. Think of it like getting a detailed planning framework rather than a guarantee.

The overview uses AI to analyze your questionnaire responses and generate recommendations. This creates both strengths and limits:

What it does well:

  • Looks at your whole business consistently (doesn't miss areas or play favorites)

  • Checks your answers against each other to catch contradictions

  • Only recommends AI tools that match your budget and tech setup

  • Spots patterns you might not see when thinking about one problem at a time

Where it has limits:

  • Relies completely on your questionnaire answers (we don't verify with visits or calls)

  • Can miss context that would come up in conversation with a consultant

  • Gives you directions to explore, not guaranteed outcomes

  • Might occasionally suggest something that doesn't quite fit despite matching your profile

How to think about it:
You're getting the same analytical approach a consultant would use, applied to your business—but without the back-and-forth refinement. It's designed to be "strategically useful" rather than "perfectly accurate."

Similar to: Getting a detailed map versus having a guide walk the trail with you. The map is valuable and systematic, but you'll still need to adapt based on what you actually encounter.

What if I made mistakes in the questionnaire?

Short answer: The system catches some errors but not everything. That's why we build in checkpoints before you commit resources.

What catches mistakes automatically:

  • Answers that contradict each other get flagged

  • Recommendations won't exceed your stated budget or tech capabilities

  • Applications labeled "Ready Now" vs "Needs Verification" based on confidence level

  • Overly optimistic projections get scaled back

What it can't catch:

  • You misunderstand your current tech setup

  • You're more optimistic about your team's readiness for change than reality supports

  • Your workflows work differently than you described

  • Important capabilities exist but didn't fit the questionnaire structure

Why this is okay:
Each recommendation includes validation steps—specific things to check before you go all-in. This gives you a chance to test whether suggestions actually fit before spending significant time or money.

Example: If we recommend a tool that requires your team to change their workflow, the validation step might be "Run a one-week trial with two team members and document resistance points."

How does this compare to hiring a consultant?

Short answer: You trade deep personalized expertise for systematic analysis at 1/10th the cost.

What you gain with the overview:

  • Analysis structure that takes consultants 8-12 hours to create

  • $300-500 cost versus $3,000-8,000+ for consultant

  • Fast turnaround (48 hours versus weeks)

  • Systematic look across all areas (consultants sometimes focus on their specialty)

  • A baseline you can use multiple ways

What you give up:

  • Experienced judgment that catches subtle business dynamics

  • Conversation that uncovers assumptions you didn't know you were making

  • Recognition of patterns from similar clients they've worked with

  • Adjustments based on your reactions in real-time

  • Ongoing relationship and support

Best used as:
Discovery tool to identify what's worth exploring, or as intake that helps you ask smarter questions if you do hire a consultant later.

Not ideal as:
Complete replacement for strategic consulting on complex implementations.

Think of it like:
Getting a thorough health screening versus having a doctor who knows your history. The screening finds issues systematically and tells you what to investigate. The doctor provides judgment about what to do and walks through treatment with you. Both have value—depends what you need and can afford.

Implementation Questions

What happens if the recommendations don't work?

Short answer: The system anticipates this—each recommendation is independent and includes backup options.

How it reduces risk:

  • Each application stands alone—if one doesn't work, others still might

  • Simpler, lower-risk options come first

  • Each suggestion includes clear tests to validate before full commitment

  • You can stop or change direction without everything falling apart

  • Some apps are marked "Needs Verification" upfront—signaling lower confidence

Common scenarios and what to do:

Recommendation fits your need but implementation is harder than expected
→ Use the analysis to scope out what kind of consultant help you need

Tool doesn't match your workflow despite fitting your profile
→ Move to the next-priority application instead

Your team wasn't as ready for change as you thought
→ Scale back to simpler implementations first and build confidence

Budget situation changes
→ Framework helps you reprioritize among alternatives

The real value: Not in perfect predictions, but in showing you multiple paths forward with checkpoints along the way.

How do you handle changing business conditions?

Short answer: We build in flexibility and recommend updating after major changes or 12 months.

What we acknowledge upfront:

  • Your business changes

  • The questionnaire captures one moment in time

  • Technology keeps evolving

  • Your team develops new capabilities

How the framework stays flexible:

  • Checkpoints built into each step let you adjust as you learn

  • Recommendations include backup options if primary path doesn't work

  • Different confidence levels for different suggestions

  • Expected useful life of 6-12 months before reassessment makes sense

When to consider updating:

  • Team size changes significantly (30%+ up or down)

  • Major technology additions (new systems, platforms)

  • Big budget shifts

  • Business direction changes

  • After 12 months even if nothing changed

How to think about it:
The initial overview gives you a baseline and priorities. As you implement, you'll learn what was accurate and what needs adjusting—that's normal and expected.

What support is available during implementation?

Short answer: Depends on the application and what you need. Some are do-it-yourself friendly, others benefit from help.

Included in every overview:

  • Step-by-step instructions for each recommended application

  • Specific checkpoints to test if things are working

  • Risk assessment and what to watch out for

  • Estimate of whether you'll likely need outside help

Available as paid add-ons:

  • Strategic AI Guide - AI chatbot trained on your specific assessment for ongoing questions

  • Implementation consultation - Help with complex applications

  • Progress reviews - Check-ins to assess results and adjust

  • Implementation partner connections - Vetted help if you need hands-on support

How recommendations are labeled:

"Ready Now" = You likely have what you need to implement with the included guidance

"Needs Verification" = You might benefit from consultation to validate assumptions first

You decide: The overview shows opportunities. You determine which ones you can handle yourself and which might need outside support based on your team's comfort level.

Technical Details

Could the AI make up information or give bad recommendations?

Honest answer: Yes, it's possible. Here's how we reduce that risk.

Safety measures built in:

  • Every recommendation must connect to something you said in the questionnaire

  • AI can only suggest tools that fit within pre-approved categories

  • System prevents overly optimistic projections

  • Multiple checks cross-reference recommendations

  • You must meet basic qualifications before certain applications even show up

What this prevents:

  • Suggesting AI tools you can't afford or access

  • Recommending things requiring capabilities you don't have

  • Ignoring budget and time constraints you stated

  • Fantasy solutions disconnected from your reality

What it doesn't prevent:

  • Misunderstanding unclear questionnaire answers

  • Missing context you didn't mention

  • Edge cases where your situation is unusual

Why validation steps matter:
This is why each recommendation includes checkpoints. You test whether suggestions fit your reality before committing resources. Think of recommendations as "worth exploring" rather than "guaranteed to work."

Design philosophy: When the system makes mistakes, they lean toward being too conservative rather than overpromising. Better to underestimate possibilities than set unrealistic expectations.

How do you check if applications are good matches?

Short answer: Each application goes through four checks before appearing in your overview.

Step 1: Can you actually do this?

  • Does your tech setup support it?

  • Do you have capabilities needed?

  • Are there obvious blockers in your answers?

Step 2: Will it work with your systems?

  • Compatible with your stated technology?

  • Any integration requirements you can't meet?

  • Security needs beyond your current setup?

Step 3: Does it solve real problems?

  • Addresses pain points you mentioned?

  • Effort worth the benefit?

  • Impact on your team to consider?

Step 4: What could go wrong?

  • Implementation challenges likely to emerge?

  • Where might questionnaire gaps create issues?

  • What needs verification before you commit?

What this means: Applications must pass basic suitability tests in each area. This doesn't guarantee success—it ensures recommendations align with what you reported as your capabilities and constraints.

Think of it like screening candidates before interviews. Eliminates obvious mismatches, but you still need to evaluate fit in practice.

How does this stay current as AI technology changes?

Short answer: We update the framework quarterly, and design it to focus on what you need to accomplish rather than specific tool names.

How we keep up:

  • Quarterly reviews of new AI capabilities and tools

  • Adjustments to what qualifies for different business situations

  • New use cases added as they emerge

  • Updates based on what users tell us works and doesn't

How we think about tools:

  • Focus on capabilities ("helps with scheduling") not brands ("uses Tool X")

  • When tools change, we recommend whatever currently delivers that capability

  • Define categories by features, not specific products

  • Future-oriented rather than locked to today's options

What this means for you:

  • Your overview reflects current tools when it's generated

  • Strategic insights stay relevant longer than specific tool recommendations

  • Consider reassessment after 12 months to see new options

  • Your implementation experience helps improve the framework

Bottom line: We care more about helping you understand which business needs could benefit from AI than which specific tool to use this month. Tools change fast; business needs change slowly.

The Service Model

Is this a one-time thing or ongoing?

Short answer: Designed as a starting point that builds over time.

Phase 1 - Get your overview (now)

  • Identify AI opportunities for your business

  • See what you're ready to implement

  • Get prioritized recommendations

  • Understand your starting baseline

Phase 2 - Try things out

  • Implement recommendations

  • Test if they work like expected

  • Learn what fits your business

  • Build confidence and skills

Phase 3 - Go further

  • Reassess based on what you learned

  • Spot next-level opportunities

  • Update understanding of where you are

  • Move to more sophisticated uses

Think of it as: Building a technology adoption path over time, not a one-time report. The overview identifies immediate opportunities while setting you up for more advanced capabilities down the road.

How do you compare to other options?

DIY on Your Own

  • What it costs: Free to minimal

  • What you get: Full flexibility to explore

  • The catch: Takes significant time, easy to plateau

  • Best for: Technical people comfortable with uncertainty

AI Opportunity Overview (this service)

  • What it costs: $300-500

  • What you get: Structured discovery and priorities

  • The catch: Directional guidance, not guarantees

  • Best for: Want help without consultant-level investment

Hire a Consultant for One Issue

  • What it costs: $800-5,000

  • What you get: Deep expertise on your specific problem

  • The catch: Limited to the one issue

  • Best for: Known problem needing expert implementation

Full AI Consulting

  • What it costs: $5,000-15,000+

  • What you get: Comprehensive analysis and ongoing support

  • The catch: Significant investment

  • Best for: Complex transformation with budget for guidance

Bottom line: Each makes sense for different situations. The overview bridges the gap between DIY (structure without cost) and consulting (depth without affordability).

What if I have questions during implementation?

Several options depending on what you need:

Strategic AI Guide (optional paid add-on)

  • AI chatbot trained on your specific overview

  • Available 24/7 for questions

  • Helps clarify recommendations and explore "what if" scenarios

  • Not a substitute for human judgment but useful for interpretation

Implementation Consultation (as needed)

  • Review specific applications before you start

  • Check assumptions on complex recommendations

  • Course-correct if things aren't going as expected

  • Connect you with implementation partners

Progress Reviews (periodic)

  • Assess how implementations are going

  • Adjust recommendations based on learnings

  • Identify what to tackle next

  • Update understanding of where you are

How to decide: Support needs vary based on how complex the application is and your team's comfort level. We provide guidance to help you assess where outside help adds value versus where you can confidently proceed on your own.

Understanding Value and Limitations

How do I know if the overview is accurate for my business?

Short answer: You'll know by testing recommendations against your reality.

Signs it's providing value:

  • Problems identified match what you actually experience

  • Suggested applications address issues you recognize

  • Implementation steps feel doable for your team

  • Budget and timeline estimates seem realistic

  • Checkpoints help you test whether things fit

Signs needing closer look:

  • Assumes capabilities you don't actually have

  • Doesn't address your most pressing problems

  • Implementation is more complex than suggested

  • Your team wasn't as ready as estimated

  • Multiple suggestions fail validation tests

Here's the key: The value isn't in perfect accuracy. It's in systematic exploration with reality checks built in. Even imperfect recommendations help if they get you thinking systematically about AI possibilities you hadn't considered.

If major disconnects show up: That's useful information. It means either the questionnaire missed something important, or your business has dynamics needing a different assessment approach. The framework succeeds if it advances your thinking, even when specific recommendations need adjustment.